Operatr | AI-Powered Call Management for Field Service Businesses

1. Introduction

Operatr ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website operatr.ai or use our AI-powered call management service.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

Personally identifiable information that you voluntarily provide to us when registering for our service, such as your name, email address, phone number, and company information. We may also collect payment information when you purchase our services.

Call Data

When using our AI call management service, we collect and process call data, including audio recordings, transcripts, and information provided by callers during conversations with our AI system.

Usage Data

Information about how you use our website and services, including your browser type, IP address, pages visited, time spent on pages, and other usage statistics.

3. How We Use Your Information

We may use the information we collect about you for various purposes, including:

To provide and maintain our services
To process and complete transactions
To send administrative information, such as updates or changes to our services
To respond to inquiries and offer support
To improve our website and services
To train and improve our AI systems
To comply with legal obligations

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Rights Regarding Your Data

You have certain rights regarding your personal information. These include:

The right to access the information we have about you
The right to rectify or update your personal information
The right to request deletion of your personal information
The right to object to processing of your personal information
The right to data portability

To exercise these rights, please contact us at privacy@operatr.ai.

7. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@operatr.ai
Phone: (555) 123-4567